WikiHow Sucks Customer Reviews and Feedback

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Wikihow is an online wiki-style community consisting of an extensive database of how-to guides. Founded in 2005 by Internet entrepreneur Jack Herrick, wikiHow is a hybrid organization, a for-profit company run for a social mission. WikiHow software is open source, and the text content of the website is released under a Creative Commons license. WikiHow and Wikimedia/Wikipedia are not related in any way; wikiHow states the website is inspired by Wikipedia. They both use the free and open-source MediaWiki software.

A disappointed customer shared this on Trust pilot "I am sorry to spoil the illusion about Wikihow, but to me this website is really laughable and believe me, I have spent a lot of time on this website, to see that it is not helpful at all. Even as there are articles, for example about depression, written by true psychologists and other experts on the matter, they have been edited by free users hundreds of times, as openly shown on the right side of the articles, so that you will never know if there is any information left, which was verified by a true expert".

Reviews

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I certify that this review is based on my own experiece and is my opinion of this person or business. I have not been offered any incentive or payment to write this review.

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Traductora freelance (inglés-español) says

"El clima laboral es agradable y la estructura de la asignación del trabajo es ordenada y eficiente. Además, los revisores y los jefes de proyecto proporcionan a los trabajadores una retroalimentación constante, lo cual es importante para perfeccionar tu técnica de traducción. No obstante, el precio de los artículos es muy bajo teniendo en cuenta su extensión, el esfuerzo y el tiempo que demanda traducirlos. Cons: Precios bajos de los artículos"

Remote Translator (Current Employee) says

"I really liked translating for them, but the payment was bad. I think, my job was pretty good, and they used to give me feedback, but not personal feedback. I didn't know if my translations were good enough, and payment was bad. I learned a lot, though. Cons: Healthcare; bonus was not easy to obtain."

Former Employee - Anonymous Employee says

"I worked at wikiHow full-time for more than 3 years Cons: After some time away and perspective on the company, I now realize how toxic it is. The work is soul crushing and absolutely not mission driven. The company was, at the time, only Stanford alumni and there was no diversity at the company. You will never be encouraged to disagree with the CEO who is very controlling of everyone around them. wikiHow is ultimately a glorified content farm. Most people leave after 2ish years and the company was constantly hemorrhaging talent and hiring new college grads in their place, undoubtedly because they say yes to the low pay and faux benefits. Once they realized that the crazy amount of work is not worth the low pay and lack of opportunities to advance, they left, which created quiet whispers and accusations that you too might be leaving. I was using PTO for a personal day shortly after many people had left and was interrogated and asked if I was searching for another position. I wish I had been, but I truly was just taking a day off. Upon leaving, management listened to my many concerns in an exit discussion and subsequently asked me to leave a positive Glassdoor review. I was so taken aback and it became clear that they listened to nothing I said. I have stayed in touch with some current employees and it seems that not much has changed. This is all so sad particularly because wikiHow seems like a great place on the outside."

Former Employee - Project Manager says

"I worked at wikiHow full-time for more than a year Cons: - Negative, toxic company - Projects I worked on felt whim-driven rather than data-driven - Outdated technology that made innovation feel difficult and unlikely - No feedback - No clarity on what direction my projects were going - It felt like leadership expected me to emotionally support them during my one-on-one conversations"

Former Employee - Writer says

"I worked at wikiHow full-time Cons: Poor communication from management with regard to expectations They don’t understand how to onboard folks or how to set them up for success Bland workforce lacking in diversity"

Former Employee - Article Writer says

"I worked at wikiHow part-time Cons: Low low pay for too much work"

Former Employee - Project Manager says

"I worked at wikiHow full-time for more than a year Cons: The pay is not okay. They will say it is competitive and based on market research but it isn't and you should prepare to be very poor. They also say they value work life balance but they do not. You will have to work very hard over very long days and a lot of that work will be wasted because projects and priorities change at lightning speed and they aren't clear about what they want. The CEO seems to have good intentions but does not want disagreement and makes reactive decisions. You probably won't ever be able to truly own a project or make independent decisions. The people who survive there long term seem to do that by working themselves to death and giving up on any hope of truly owning their projects without intense micromanagement. Newer people mostly feel bad for them and feel like they can't complain very much about their own issues with low pay or heavy workloads because there are always 3 or 4 people who clearly have it much worse. People who can't or won't deal with that don't stay longer than a year or 2 on average. And that may be part of their overall plan. People leave and are replaced with new Stanford grads who will accept the pay and may not realize how comparatively sad the benefits and perks really are."

Former Employee - Anonymous Employee says

"I worked at wikiHow full-time Cons: Unfulfilled promises and miscommunications on the upper high level, yet blamed on the lower subordinates"

Former Employee - Anonymous Employee says

"I worked at wikiHow full-time for more than a year Cons: Whole story here is work loads are astronomically high, pay is really low. Small company so getting promoted isn't a thing for most people. There are only two vp level people and they both work 24---7 and have strange academic backgrounds so might not even know they are really taken advantage of. Peculiar situation that trickles down so that work expectations are crazy for everyone. They expect you to move mountains fast and be happy about it but they don't pay anyone enough for that really. Even benefits and perks are on the sad side---basic benefits, limited PTO, no holiday bonus, few social things, no company paid gym memberships or happy hours or regular meals, not many snacks and drinks, just not a normal situation for tech in the Bay."

Former Employee - Software Engineer says

"I worked at wikiHow full-time for more than 3 years Cons: Domineering boss and very hierarchical structure. There is little room for career growth, and limited ability to suggest new ideas."

Lesley Dye says

"Please only use wikihow for right reasons there is an article on telling you. how to get round it if someone has blocked your number this is wrong very wrong you should never pester anyone who has blocked your number there done it for a good reason and you are at risk of being done for harrassessme.nt if you do contact them if you are a relative of someone who is mentally unwell and. they have blocked your number and you are worried call their care team someone the person knows their go or crisis line or in worst case scenario 999 that's better than putting yourself at risk of trouble"

margarretra says

"The reason why I gave Wikihow one star is because some of the suggestions are horrible and not right. For instance, keeping secrets from parents. I am a teen but find life way easier when I find a common ground with people including my parents. If you really want less drama and just become a better person you really need to be honest with people including yourself. Secondly, the information only gives part of the truth, for instance, getting a smaller waist, the information only provides healthy foods and proportions to eat rather than providing suggested exercises as well as suggested foods and tips or tricks."

Twister Movies says

"Tried to find how to make someone happy/happier, ended up making my fiance cry. 10/10 would not recommend"

Ivan Jekic says

"I seriously don't know how this "service" got a high rank in Google. Whatever I searched there either it wasn't accurate or was presented and explained like majority of the people were intellectually disabled.

Avoid."

Serpent1989 says

"I am sorry to spoil the illusion about Wikihow, but to me this website is really laughable and believe me, I have spent a lot of time on this website, to see that it is not helpful at all. Even as there are articles, for example about depression, written by true psychologists and other experts on the matter, they have been edited by free users hundreds of times, as openly shown on the right side of the articles, so that you will never know if there is any information left, which was verified by a true expert.

Many articles are not usable at all either and sometimes, if they are about the same topic, contradict with each other. For example, one article tells you to be nice to inmates in prison and to gain their trust, while another article tells you to stay away from them and don’t trust them at all. The same goes with articles about depression, so you better not use this website to find any kind of help, if you are in such a situation.

Yet, the webpage is awesome for getting a good laugh (which is the reason for the 1 star I am forced to give), as there are even innumerable and totally ridiculous articles existing. How to walk, how to make ice cubes, how to make a sandwich and how to listen to music are just a few examples of how stupid Wikihow really is and that it seems to be written by absolute morons for absolute morons. I just wait for the day, until there is an article that gives you a pictured description with the title “How to take a dump”. And the tips of how to find a girlfriend/boyfriend are nothing more than the same tips that you surely have already heard thousands of times, like be yourself, don't focus on the search and stuff like that.

Included on that website are also many drawn pictures, mostly in Japanese Manga style, making it even more ridiculous, as they very often just look plain stupid. More and more articles also include pictures of Muslim women, even as the topic is non-religious, as if that website follows any kind of liberal agenda. Nothing against liberalism, but what society tries to turn us today to has nothing to do with freedom, especially when these articles include pictures that obviously promote a religion, which is at the same time very well known for suppressing women all the time and often even in very violent ways.

Therefore, if you really wonder of how to do something or especially if you need professional help or tips of how to survive in a prison, how to behave in court or whatever it is, get help from true experts outside of the virtual world and not from websites like Wikihow, which promote an agenda and have the most ridiculous articles that one could write and which are most of the time edited by hundreds of normal people, which obviously cannot have any kind of clue.

And if you need to read an article of how to walk (probably with your feet I’d say) or how to listen to music (how about your ears?) then I guess you won’t read these words I am writing here anyway, because you obviously would not be capable of connecting with the internet or even being able to read."

The Transgender Cupcake says

"Some articles absolutely great and useful (in the Wikipedia sense) but lot of laughable bullcrap by brainless leftists and children. That explains itself."

Declan King says

"The instuctions are super obvious and unhelpful."

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